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1. Professional competence and quality assurance in the caring professions /   Publication: London ; New York : Croom Helm ; New York, NY : Published in the USA by Routledge, Chapman, and Hall, 1988 . xii, 315 p. : Date: 1988 Availability: Items available: MANAGEMENT (1),

2. Effective communication skills for health professionals / by Burnard, Philip. Publication: Cheltenham, U.K. : Stanley Thornes (Publishers) Ltd., 1997 . viii, 265 p. : Date: 1997 Availability: Items available: SLT (1),



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